Refund Policy
Last updated: July 2026
The short version
Digital files can't be returned, so all sales are final once your download has been delivered. By completing a purchase you agree that delivery starts immediately and that you waive any statutory withdrawal period that would otherwise apply to the extent permitted by law.
We will always help when
- A file is faulty or corrupted — we'll replace it, or refund you if we can't fix it.
- You were charged twice — we'll refund the duplicate right away.
- Your download never arrived — we'll resend it; check spam first, then contact us.
- You bought the same item twice by accident — we'll refund the duplicate.
How to reach us
Email [email protected] with your order ID (it's in your receipt email). We usually reply within one business day.